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Shipping & Returns


Shipping rates
Standard Shipping + Tracking : 3,99€


Order Processing

Processing your order will take 1 to 3 business days, regardless of the shipping option you choose. We ship from Monday to Friday, except on weekends and holidays.


Delivery time

Usually our delivery times are between 5 and 9 business days, however due to the current health crisis this time may be extended.
Please also note that our warehouses and factories are located in Asia and therefore a full customs and hygiene process is in place.
Payment Information

We offer the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Paypal

Return

If you have received a damaged or defective item, we will gladly replace the item at no extra charge.

You have 28 days (after receiving your order) to return your order in the same condition.

To cancel an order, please send us an email to info@azanael.com or by form within 24 hours.

After this period, we will not be able to give you a positive answer, as the order will be processed and shipped.


Production

Ocean Bed blankets are designed both in Bali (Indonesia) and Paris (France) and our production is based in Asia mainly in China and Thailand.

You want to change your address ?

If during your purchase you notice that you have made a mistake in the delivery address, please contact us at info@azanael.com within 24 hours.

After this time, we will not be able to give you a positive answer, as the order will be processed and shipped.